“During 2022, the Caja Promotora de House Militar y de Policía - Caja Honor distributed 13,772 House subsidies, for a cost of 699 billion pesos,” explained General Luis Felipe Paredes Cadena, general manager of this financial institution that manages the contributions of more than 303 thousand members of the Military Forces and the National Police.
In order to provide support for the different procedures for the House solution, the Caja Promotora de House Militar y De la Policía - Caja de Honor has different service points in Bogotá, Barranquilla, Medellín, Ibagué, Cali, Bucaramanga and Florencia. In Cartagena they have an information consultant in the Metropolitan Police building. In addition, they have liaison offices in the National Army, Colombian Navy, Air Force and National Police.
Among the product portfolios, Caja de Honor provides a range of opportunities such as Casa 14, Casa 8, Casa Leasing, mortgage credit, veteran Heroes and Futuro.
Through Caja Honor more than 17,000 families received House solution last year. In total during 2022, 13,772 house subsidies were distributed for a cost of 699 billion pesos.
As for the changes carried out by Caja Honor in the last decade, General Paredes Cadena highlighted the efficiency in the response time, before 30 days, now five days. “We went from a satisfaction rating from 3.7 out of 5 to 4.6.”
He in the same way highlighted the virtual procedures through the Transactional portal. The decentralization of the service through the mobile points that last year made more than 27 thousand assistances.
The Caja Promotora de Vivienda Militar y De la Policía - Caja de Honor took the first place in the Single Form of Reports and Management Progress (Furag) in the Defense sector and fourth place nationwide.
Caja Honor solutions and manages the contributions of the members, with transparency, effectiveness and digital approach, supported by a human team with a vocation for service, innovative spirit and leadership, for the satisfaction and well-being of the members of the Military Forces.
Source: Strategic Communications Colombian Military Forces
